Department of Public
Tim Neargarder, Superintendent
ACTION-LINE (On-line request for service)
Guidelines for Residential Water Use
During Boil Orders
The Winthrop Harbor Department
of Public Works manages the maintenance of the critical infrastructure
of our Village. From larger projects (i.e.: road construction,
resurfacing, etc.) to smaller, but equally as important, issues
(i.e.: leaf pick-ups, snow plowing, etc.), our Public Works staff
does an excellent job in providing top-notch, professional services.
The Department of Public Works
also manages the Village's water supply and sewer system. To
view the most recent annual Drinking Water Quality Report, click
to the Online Document page. The report is also
available in print at the Winthrop Harbor Village Hall.
The Department of Public Works
can be reached at (847) 872-5275 if you have questions or concerns
about the provided services. Residents may also request services
and report problems using the online Action Line system.
Check the on-line
Calendar for listings
of seasonal services provided by the Department of Public Works.
Pickup Program -
The Department of Public Works conducts
its Branch Pickup Program on all Mondays in May and October.
The Branch Pickup Program is provided to
aid our residents who have trimmed their trees in Spring and
Fall. The program does not include picking up of branches from
entire tree removals.
During all months of the year the Department
of Public Works responds 24/7 to emergency situations of branches
or trees down, and the Department also responds after severe
weather events that have caused damage to trees and branches.
In such non-emergency cases residents are asked to contact Public
Works to schedule a pickup of the branch debris caused by the
Residents are reminded that Public Works
collects trimmed branches only for the Branch Pickup Program
in May and October. Branches
that are left from entire tree removals are not picked up. In
addition, Public Works does not pick up lawn refuse, leaves,
grass clippings, tree trunks or logs.
To facilitate timely pick-ups during
the program months of May and October;
- The length of the trimmed branches should
be left as long as possible. Longer branches chip up much better
than small, cut up pieces.
- Please spread the trimmed branches evenly
along the parkway, with cut ends facing the street. Tangled
piles of branches placed haphazardly will not be picked up.
- If a tree trimming service or lawn service
takes down, trims or prunes your tree, the service company must
also remove the branches and debris. The Department of Public Works will not remove
debris or branches left by tree trimming companies or lawn service
- Small amounts of branches or twigs that
can fit into lawn refuse bags should be placed into bags instead
of in the parkway. These smaller piles of twigs do not go through
the chipper well.
Residents who use Groot's Basic Plan for
weekly waste pickup service may place up to six yard-waste bags
or 32-gallon cans at the curb for pickup each week. This is
included in your Basic Plan for waste pickup. Residents using
Groot's pay-per-bag waste pickup plan may purchase yard waste
stickers at Village Hall or on-line at the Groot website.
For branches that are too large to cut
up and dispose of in the yard-waste bags or cans, please contact
a commercial tree-trimming, yard maintenance or landscaping service
to dispose of the branches.
In the past when there have been heavy
rains in the area, some residents may have experienced interior
flooding. Part of our sanitary sewer collection system have been
overloaded due to infiltration of storm waters. While some infiltration
is due to direct inflow from manholes, we believe much of the
overload was due to the illegal discharge of sump-pump water
into the residential sanitary service lines.
Public Works is working to correct inflow
through manholes with the installation of "chimney seals".
We are also performing camera inspections of the sanitary sewer
system to attempt to locate sump-pump discharge into the sanitary
If your sump-pump discharges into your
sanitary sewer, it must be re-routed to discharge into the drainage
ditch or storm sewer. For questions, please contact the Public
Sewer backups can damage homes and businesses.
Backups are caused by blockages most commonly found in private
service lines, but they can also be caused by a blockage in the
main public sewer line. Blockages are most of-ten caused by soil
settlement, misaligned joints, root infiltration, pipe collapses,
grease buildup, or by non-flushable items being flushed down
a toilet or other drain. Public Works recommends that you regularly
complete necessary maintenance to your sewer system. We also
discourage the use of anything other than regular toilet paper,
as even some of the flushable wipes can cause blockage
of your sewer system over time.
If you experience a sewer backup, call
Public Works immediately at 847-872-5275. We are on-call
24/7 for urgent situations. For sewer backups we respond to investigate
the public sewer and determine the cause of the backup. If the
public sewer is found to be clear, you will be advised to call
a licensed plumber to have your private sewer line cleared. Calling
Public Works first may save you the expense of a plumbing service
call if the blockage is determined to be in the public sewer.
Drainage Ditches -
With heavy rains associated with Spring
and early Summer, drainage of storm water becomes a concern for
many residents and Public Works. Please keep in mind that all
drainage ditches must be maintained by the property owner and
must be kept free from any refuse, and all plant material must
be cut to a maximum of 6" in height. It is also unlawful
for anyone to install culvert, drain, pipe, stone or other material
into any drainage ditch within the right-of-way without written
application and approval from the Superintendent of Public Works.
Mailbox Replacement Program
From time to time it is possible that a
mailbox becomes damaged by a snow plow. The Village provides
a mailbox replacement program, subject to certain limitations,
to assist residents under these circumstances.
When a mailbox is damaged, a representative
from the Public Works department will inspect the mailbox site.
The Superintendent of Public Works or his designee will determine
what course of action to follow, and will advise the property
The Public Works department will replace
damaged and non-repairable parts only:
- if the mailbox was located according to
U.S. Post Office specifications; or
- if the snow plow jumped a curb and/or
plowed beyond the road shoulder and physically struck the box
Any damage caused by thrown snow will not
be repaired or replaced under this program.
If a replacement of the mailbox is necessary
and approved, a standard rural type mailbox, approved by the
U.S. Postal Service, will be used.
If replacement of only the post is necessary,
a treated or cedar 4x4 wood post will be used.
If the property owner desires a non-standard
mailbox or post, the Village will reimburse for materials only,
to a maximum amount of $35.00. Reimbursement will only be made
after proof of purchase and installation by the property owner.
If the mailbox was not originally installed
according to Post Office specifications (i.e.: too close to the
curb, hanging over the curb, etc.), the Public Works Dept. will
only attempt to repair the damaged pieces. Any necessary replacement
will be the responsibility of the property owner.
Pickup Program -
The fall leaf pickup (vacuum) program is
provided by our waste hauling vendor, Groot Industries. The program
begins mid-October and continues for six weeks. Residents may
rake their leaves to the curb or edge or roadway (but not into
the roadway). There will be several passes made on each village
roadway during the six week period.
Digging Requires a Call to JULIE -
You may be surprised by what's buried in
your yard. That's because most electric, gas, water, sewer and
telecommunications companies are delivering utility services
underground. To avoid personal injury and damage to those underground
lines, state law requires you to contact JULIE before any
digging project, regardless of the project size or depth. Both
the call and JULIE's services are FREE.
You can prevent injury
and avoid damage by following these four important steps:
- Call or Click before you dig
- Wait the required amount of time (two
working days after your phone call)
- Respect the marks
- Dig with care
Notify JULIE if you are
doing any of the following projects:
- DECKS & PATIOS
- TREES OR SHRUBS
- SWING SETS
- MAILBOX POSTS
- ROOM ADDITIONS
- SWIMMING POOLS
Click here for JULIEs free Homeowners Guide
to Digging Projects
JULIE website: www.Illinois1call.com
CALL 811 OR 1-800-892-0123 TO PLACE A LOCATE